Introduction to Emotional Intelligence
This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.
- £45 plus VAT
- 50 minutes
- 2 CPD Units
- Course approved by: CPD & IIRSM
Introduction to Emotional Intelligence
Understand emotional intelligence and how it can improve workplace communication and relationships.
- £45 plus VAT
- 50 minutes
- 2 CPD Units
- Course approved by: CPD & IIRSM
Popular courses:
If you’re interested in this course, you may also want to explore some of our most popular courses below. They provide valuable insights across a variety of important health and safety topics.
Health and Safety in a Care Setting
Covers essential health and safety practices tailored to care settings, protecting staff and residents.
Modern Slavery
Understand the signs of modern slavery and how to respond effectively to protect victims.
Paediatric First Aid
Training on first aid techniques for children and infants, covering common emergencies.
Level 1 Food Safety – Retail
Basic food safety training for retail, focusing on hygiene, contamination, and safe practices.
Introducing GDPR
Understand the General Data Protection Regulation (GDPR) and how to ensure compliance.
Customer Service
Learn the key principles of delivering excellent customer service in various business environments.
Mental Capacity Act and Deprivation Of Liberty Safeguards
Covers the legal framework for assessing mental capacity and applying Deprivation of Liberty Safeguards.
Sexual Harassment in the Workplace
Understand and prevent sexual harassment, ensuring a respectful work environment.
Covid-19 Safe Workplaces
Learn the best practices for maintaining a Covid-19 safe workplace, including hygiene and distancing measures.
ADHD Awareness
Covers the symptoms, challenges, and management strategies for ADHD in children and adults.
